FAQs

Where is your store located?

We are located in Arizona, Phoenix.

What is ateliernewyork Return Policy? 

For a detailed description of our return policy please see the tab labeled “Return and Refund policy”. 

Will I receive a confirmation email when my order is submitted online? 

Yes, once you complete your order you will receive an automatic confirmation email that this order was received.

How do I process a return?

Click “Start a Return” on the Support tab which is located at the bottom of the page. https://ateliernewyork.shop/

Or please contact us at support@ateliernewyork.shop 

Any product Exclusions or Restrictions? 

All TEAM STOCK UNIFORMS items are FINAL sale. Look for disclaimer under product title to see if the product is a TEAM STOCK UNIFORM item.

How do I sign up for emails?

You may sign up on our website’s home page on the lower section labeled Sign up & Save and receive 10% discount as a first-time user 

Contact Information:

Email: support@ateliernewyork.shop

Phone: +1 (210) 345-7864

Address: 3615 Broadway San Antonio, TX 78209, USA

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